FAQ

Answers to your Questions

SHOPPING INFORMATION

What Shipping Methods Are Available?

We ship USPS First Class to anywhere in the United States. For larger orders we use USPS Priority Mail.

Do You Ship Internationally?

We now accept orders from Canada, Mexico, and the United Kingdom.

How Long Will It Take To Get My Package?

We usually deliver the next business day after you order. Depending on your location from Cincinnati, Ohio, you should expect your package in 1 to 3 business days after your package has been shipped.

Do You offer free shipping?

We offer free shipping on all orders over $50.

PAYMENT INFORMATION

What Payment Methods Are Accepted?

We accept all major credit cards as well as paypal.

Is Buying Online Safe?

We guarantee a safe and secure website for your information. We do not store any credit card information and our website is SSL secured to help insure that your financial information is safe and secure.

ORDERS AND RETURNS

How do I place an Order?

Simply add any items you want to purchase to your cart and use our easy and simple checkout process.

How Can I Cancel Or Change My Order?

You can contact us at any time to cancel or change your order before it ships.

Do I need an account to place an order?

No, you do not need an account to place an order. You can also check on the status of your order at any time without having an account as well.

How Do I Track My Order?

You can track your order at any time using the tracking number in the automated email you will receive when your order has shipped. You can also track your order at anytime before, during, or after your order has shipped by going to the following page here and entering your order id and email.

Who should I contact if I have any questions?

You can contact us at any time by filling out the form located here or by calling our number at 513-286-3318.

How Can I Return a Product?

We guarantee 100% satisfaction with our products and you can request a return within 30 days of receiving your order by contacting us here.

Any unanswered questions? Contact Us